If you subscribed and FlipNPrint isn't for you, email us within 7 days of your first payment and we'll refund it in full — provided you've used 5 or fewer analyses. This keeps the guarantee fair: it protects people who tried it and changed their mind, not accounts that consumed a full month of service and then asked for the money back.
Renewal payments are non-refundable, except for accidental renewals reported within 48 hours with no usage in the new cycle, billing errors, or a Service outage that blocked your access — email us and we'll make those right.
You can cancel your subscription at any time. Cancelling stops future charges; you keep access to your paid plan until the end of the current billing period.
Email support@flipnprint.com from the address linked to your account with the subject "Refund". We respond within 2 business days, and approved refunds are returned to your original payment method (bank processing typically takes 5–10 business days).
Refunds are not provided for simply using up your monthly analysis quota — quotas are part of each plan's design. If you regularly need more analyses, consider upgrading to a higher tier instead.